Psychiatric Mental Health Services
Now Accepting Patients Ages 6 and Up
At Chanel Freeman NP in Psychiatry PLLC, we offer compassionate, evidence-based care for children, adolescents, and adults. We specialize in treating a variety of mental health concerns, including anxiety, depression, ADHD, PTSD, sleep issues, life transitions, and women's mental health.
Let us support you on your journey to emotional wellness and lasting change.
Psychiatric Evaluations
Medication Management
Psychotherapy
Insurance/ Payment Options
🌟 Exciting News!
Chanel Freeman NP in Psychiatry PLLC is now accepting the following insurance plans:
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Aetna (NY & FL)
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Aetna EAP
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Anthem Blue Cross Blue Shield
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Blue Cross Blue Shield (BCBS)
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BCBS Massachusetts
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BCBS Federal Employee Program
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Cigna
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ComPsych Behavioral Health
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ComPsych EAP
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Credence BCBS
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Empire BCBS
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Excellus BCBS
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Highmark BCBS of Western and Northeastern New York
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Independent Health (Behavioral Health managed by Carelon Behavioral Health. Does not include NYSHIP, EmblemHealth, Kaiser Colorado, GHI, Medicaid or Medicare plans)
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Medicare
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Meritain Health
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Optum Health
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Quest Behavioral Health
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Spring Health EAP
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UnitedHealthcare (Behavioral Health managed by Optum)
We’re committed to making mental health care accessible. If you have questions about your coverage, feel free to reach out!
**For out-of-network clients, we are happy to provide an itemized receipt upon request, which you may submit to your insurance carrier for potential reimbursement.
**Please note that reimbursement is not guaranteed, as coverage varies depending on individual insurance policies. We recommend contacting your insurance provider in advance to confirm your out-of-network mental health benefits.
**Please be advised that we are not currently accepting any Medicaid-sponsored plans at this time.
Looking for affordable self-pay options? We offer sliding scale pricing based on your income.
Complete our Income Inquiry Form today to see if you qualify.
Mission Statement
Chanel Freeman NP in Psychiatry PLLC is committed to providing compassionate, expert psychiatric mental health care across New York. Our practice fosters a safe, respectful, and supportive environment where patients feel genuinely heard and valued.
Specializing in evidence-based treatment, we offer personalized care for a wide range of mental health conditions. We recognize the uniqueness of each individual and prioritize a collaborative approach in developing tailored treatment plans that align with each patient’s goals.
Our mission is to empower individuals to navigate life’s challenges with confidence, enhance their emotional well-being, and achieve lasting mental health improvements.
Join us this mental health awareness month to prioritize your mental well-being.
Client Testimonials
Named a top-rated provider in Williamsville by BusinessRate (2025), based on recent patient reviews.
Contact Us
Resources If You Are in Crisis
If you or someone you care about is experiencing a mental health crisis, please reach out to the appropriate emergency resources immediately. Please note, Chanel Freeman NP in Psychiatry PLLC is not an emergency service and cannot provide immediate crisis intervention.
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Adult Crisis Services (New York State): 1-844-277-4827
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Child and Adolescent Crisis Services (New York State): 1-800-997-8123
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988 Suicide & Crisis Lifeline: Dial 988 (available nationwide, 24/7)
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Addiction Hotline (New York State): 1-800-522-5353
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Life-Threatening Emergencies: Call 911 immediately for urgent assistance.
Your safety is important—please contact these resources if you need immediate help.